Frequently asked questions

 

The Booth

What type of booth is Boothy?

Come one, come all! Boothy is a stylish open-air booth designed to accommodate a bigger group and get the party going! Your guests can choose from a custom selection of props, then get ready to strike a pose with friends.

Does your booth come with an attendant?

For sure! All of our experiences include a “Boothy Buddy” who will set up everything you need for your photo booth, make sure all equipment runs smoothly, keep props organized, and more importantly, ramp up the energy and help your guests create the best pictures throughout the photo session.

Can I use my own backdrop?

Absolutely! Our packages come with a choice of one of our snappy backdrops that is included. BUT if you are looking for something different, we are happy to supply a custom backdrop for an additional fee, or use one you have already created. Just let us know! We will gladly work with you to make sure your backdrop brings your vision for your event to life.

Do you supply props?

Yes! We curate a wide selection of classy but fun props tailored to the type and theme of your event. We can also supply custom props for a small additional fee. Of course, you are also welcome to use props you already have - just let us know what you have in mind.

Do you require power and WiFi?

Yes, we require a single standard power outlet, within a reasonable distance of the booth’s location, to provide power to the booth. A Wifi connection is ideal but not necessary (unless you’ve opted for.

How much space is required for the booth?

Our open-air booth requires a minimum of 8’ x 8’ floor space and around 8’ height clearance for the backdrop. Some additional space for a prop table and your guestbook (if applicable) is also needed. We can make most spaces at your venue work so if you’re not sure, just ask!

How does Boothy work? Is it suitable for all ages?

It’s simple and fun for all ages! Our open-air booth allows your guests to choose from a selection of props, hit go on our interactive touchscreen and start shooting away. Guests then receive instantly printed photos and are able to share their pictures via email/text and to various social media platforms. If you have chosen our guestbook addition, we supply all the materials for your guests to include a print and their message for you in your guestbook. Our live stream addition allows photos and GIFs to be live streamed to a projector or TV at your event. A Boothy Buddy will help to make the experience seamless!

Is setup and take-down included?

Yes, a Boothy Buddy will deliver the equipment to your venue, set up in the location you choose, and break down afterwards. This is all included as part of our complete photo booth package. The booth takes about an hour to set up and 30 minutes to take down. For this reason, we ask that we have access to your venue at least 1-2 hours before the start of your event.

Can the booth be situated outdoors?

While we do usually suggest that the booth is ideally placed indoors (for photo quality control), we can absolutely set up outside if your event requires. For outdoor setups, there are a few requirements that can help us to ensure you get the best quality photos. Just let us know when booking so we can guide you.

 

On The Day

What if I need to keep my booth longer on the day than originally planned / paid for?

We know guests love our booth and so we always try to be flexible with event end times. If you need to extend on the day, just check with your Boothy Buddy. Payment can be made via cash, check, or credit card on the day. If you prefer, we can also invoice you after the event for the additional time.

What if I need the booth set up well before the event start time or need to stop mid-event for a period?

Not a problem! We understand that sometimes it’s necessary for the logistics for your event. Unlike other services, we never charge extra for early setup prior to your event start time. And if you require ‘idle time’ (i.e., any period during your event when you would like the booth to be non-operational), then please let us know your event timeline. This will help us customize the photo booth experience for you and provide detailed pricing information tailored to your event schedule.

Service Area

I want Boothy at my event! Where in the USA do you service?

We primarily serve the states of New York, New Jersey, Connecticut, and Pennsylvania. Our equipment is portable, however, so we are willing and able to travel anywhere in the US! For events within a 50 mile radius of Times Square, New York City, delivery and set-up is included. Outside of this range, we add a small mileage fee depending upon the travel distance for your event. We can confirm this with you when making a booking inquiry.

Are you available outside of the USA?

We usually only serve the US. However, our equipment is portable, so we are able to serve events in most countries around the world. Contact us to ask!

 

Photos

Can guests see their photos right away?

Yes, images are viewable directly on Boothy’s digital touchscreen immediately after they are taken. Guests receive prints within seconds. Guests can also instantly share photos to social media and via text/email and view your online event gallery during the event. We also offer the option to livestream your photos and GIFs to a projector or TV.

Are the photos edited?

Yes, the software within our booth automatically edits and adjusts each photo after each session for exceptional studio-quality pictures.

How do I access my digital photos after the event?

Your event photos are uploaded to a password-protected online gallery instantly where wifi is available at the vent, or within 24 hours of your event finishing if not. We’ll provide you with a link and password to access the gallery via our website so you can view, download and share all your photos. We can also share the link and password with you guests at the event or leave it up to you to share with them if you prefer. Photos are available in your gallery for you to view for one year, after which we will move them to our online cloud storage facility for permanent safekeeping. We’re happy to provide you a link to download your photos from our cloud storage facility at any time, just contact us to ask.

What is a GIF?

A GIF is a compilation of several photos looped together to form a short video. We offer several types including a boomerang.

 

Pricing

Why don’t you disclose pricing on your website?

We have found that every customer has their own unique vision when it comes to the photo booth experience that they are looking for. This makes it difficult to publish standardized pricing on our website. Instead, we prefer to work individually with our customers to tailor the photo booth experience to their vision. Contact us to let us know your event details and requirements; we are happy to work with you on a personalized quote.

Do you offer discounts and price matching?

We take pride in treating all of our customers, large and small, equally; while we do not offer price matching, we aim to offer consistent pricing to all of our customers. A photo booth is definitely a ‘pay for what you get’ addition to your event, so don’t be fooled by cheap imitations! (Take a look around. We’re confident you’ll find that our prop/backdrop selection, booth design, and photo quality are the cream of the crop.) Naturally, we want you to work with us so will absolutely do our best to work within your budget.

How do I book?

Simple! Click “Get a Quote” and fill out our online form with your event details. We’ll promptly get back to you to confirm availability and schedule a discovery call with you. Once we have come up with the package that’s just right for your event, we will send you a link to pay the retainer fee online in order to lock in your date. We’ll be in touch after booking to arrange any special requirements or customizations, and then shortly before your event to confirm final details.